Meet our staff

Meet our Staff at positive response, read about them and their qualifications.

We have trainers on the Gold Coast, Brisbane and the Sunshine Coast.

Qualified Professional Trainers. – (Certificate IV in Companion Animal Services – 2000)

Dee Scott is our Master Trainer.

For further information click on our FAQ https://www.positiveresponse.com.au/frequently-asked-questions/

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Business Owner

Meet Our Team- Dee

Name: Dee Scott

Status: Business Owner / Master Trainer

Why Create Positive Response?

I have always had a passion for animals and training from a very young age. Moving to Canberra I started a long public service career and as a hobby, joined the local pony club and the companion dog club as an instructor and competitor. Training and competing in both, life seemed complete. In 1998, I won a position with AQIS as a detection dog handler and moved to Victoria. It was a fulfilling career working with scent detection dogs and with my passion for teaching and competing, I joined the first positive dog training club in Keillor.
Positive Response was born in Melbourne as a part time venture to serve the further need of the community. Moving to Brisbane the business grew rapidly from a small part time concern to what it is today. As someone who has grown up in business and customer service, I recognized the need for quality professional trainers within the Brisbane area and have developed a fantastic team of trainers. The business has been approved to train assistance dogs under Guide Hearing and Assistance ( GHAD) since 2018 and the trainers all have a variety of experience across a wide range of mental health and wellbeing.

Highlights of My Career:

  • Worked as a Quarantine Detection (sniffer) dog Handler at Melbourne International Airport with my detector dog Phantom and training other handlers and their dogs. “Watching Border Security is exactly what my average day in the office was like”.
  • Competing and winning in obedience with my dog Isaac
  • Teaching in many obedience clubs over the years
  • One of the first to introduce FLYBALL, a fantastic dog sport, to Australia whilst living in Canberra
  • Appeared on The Bert Newton Show and Channel 9, and in many local newspapers and editorials.

Qualifications:

  • Approved Guide Hearing and Assistance Dog Trainer (2015)
  • Certificate IV in Training and Assessment (2019)
  • Certificate IV in Dog Behavioural Training (2000)
  • AQIS Detection Dog Handler (2000)
  • Companion Dog Club Level 1 Trainer (1992)
  • Pet Dog Ambassador Assessor (PPG)
  • Apply First Aid (Kept Current)

Awards:

  • 100 Faces Of Small Business Recognition (2018)
  • Paws and Claws Awards – Top Trainer (2011)
  • Paws and Claws Awards – Greatest Pet Product (2011)
  • Paws and Claws Awards – Top Trainer (2010)
  • BA Awards – People’s Choice ( 2010)
  • Paws and Claws Awards – Greatest Pet Product (2010)
  • BA Awards – Best Home Based Business (2009)

Trainers

Name: Veronica Assmus

Status:

What led you to Positive Response?

I’m Veronica, a qualified dog trainer based in North Brisbane with several years of hands-on experience working with dogs of all breeds and personalities. I’m a PDT (Pro Dog Trainer), through Absolute Dogs and I’m currently expanding my knowledge by completing a Level 6 Diploma in Dog Behaviour through the canine behaviour college.

I believe in using positive reinforcement techniques to help dogs and their owners build strong relationships where dogs want to listen, engage, and enjoy working with their people. My particular passion is helping reactive dogs learn new skills so they can live calmer, happier lives.

I decided to join Positive Response Dog Training because of our shared belief in positive training methods and in helping improve dogs’ lifestyles by building confidence, better behaviour, and stronger relationships with their owners.

Name: Shelley Fellows

Status: Qualified Delta Professional Dog Trainer

What led you to Positive Response?

I have always had a passion for working with young children and animals. After graduating high school, I pursued a profession as a teacher, and worked in the education industry for almost a decade. My work life was almost complete; however I still had this active passion for animals and felt that I could integrate two careers somehow. I began researching different roles within the animal industry and fell in love with the behavioural aspects of dog training. I met Dee in 2010 and she mentored me as I furthered my education through the Delta Training Program. I have since completed in house and external study for recognized qualifications and professional development within the industry.

I conduct Private Training consults where behavioural modification programs are developed to reflect the complex needs of dogs and their families and work closely with Veterinarians and Veterinary Behaviorists’ where required to ensure the best outcome for clients.  My specialist services within the industry are reflected by my knowledge and experience in working with both children and animals. I assist breeders and new puppy families to incorporate and sustain habituation and training programs, where positive child-dog interactions are developed through appropriate activities and training. This creates harmonious living for all family members.

Further professional development has enabled me to train psychiatric service teams to Public Access Testing level, where handlers are able to experience the full physical and emotional benefits of having their dogs assist them in all aspects of their lives. I specifically enjoy helping children learn and grow with their Service Dogs and witnessing the rewards that they and their families reap.  I have a strong development in mental health and a personal understanding of the needs of my service teams.  This work is conducted under Guide Hearing and Assistance Dogs Act 2009.

My work is complex and ever-changing; I thrive on challenges and am fulfilled in my career. I continue to undergo constant professional development within my field to further my skills as a trainer.

Qualifications:

  • Emotional Coaching Course Completion (2018)
  • Behaviour Management Parenting Course – 1,2,3 Magic (2018)
  • Certificate IV in Companion Animal Services (2015)
  • Certificate IV in Children’s Services (2002)
  • Senior First Aid and CPR (Kept Current)
  • Animal First Aid (Dogs and Cats)
  • Certificate in Occupational Health and Safety

Name: Jill Seymour

Status: Qualified Delta Professional Dog Trainer

What led you to Positive Response?

I have a passion for working with children and adolescents and have had a long career as a Special Education Teacher and a Secondary School Guidance Officer.  I worked extensively with students with behaviour problems, Autistic Spectrum Disorder, Intellectual Impairments and Physical Disabilities. The insight into meeting individual needs led me to developing programs using reinforcers to engage young minds. One very effective method was to take one of my dogs to school with me and this was a major motivator for less engaged students.

The desire to meld teaching and dog training together was strong and led me to volunteering in the Happy Paws Happy Hearts program at the RSPCA.  This then led me to further my skills by enrolling in a Certificate IV in Companion Animal Services course through Delta Society Australia.

I am now able to put my knowledge and experience in teaching and working with behaviour working with Positive Response and enjoying the challenge immensely. This also includes training clients who require service dogs. As a GHAD trainer I find it fulfilling to see clients reach their goals and how assistance dogs can change lives.

Qualifications:

  • Ed Counselling
  • Grad Dip School Counselling
  • Grad Dip Teaching
  • App Science
  • Certificate IV in Companion Animal Services
  • Senior First Aid and CPR Certificates
  • Qualified Delta Professional Dog Trainer

Name: Kate Jardine

Status:

What led you to Positive Response?

I have worked with dogs in the dog behaviour industry for 10 years, having qualified as a vet nurse in 2003, and in recent years have broadened my knowledge to work and train dogs for the assistance dog program. Having a hearing impairment myself, I have taught my beautiful kelpie to also be my ears around my home.

I am excited to be working with a group of people who share my enthusiasm for training, to assist homeowners in forming a closer bond with their family dogs but also to improve people’s quality of life through training and accrediting assistance dogs.

Qualifications:

  • Veterinary Nursing Certificate IV  -Ultimo TAFE 2003
  • Trauma Informed Care – Pheonix Australia Organisation 2023
  • Certificate in Dog Psychology and Training – The Career Academy 2020

 

 

Name: Rikki-Lee Clark

Status: Trainer and Office Administrator

What led you to Positive Response?

Growing up I’ve always had a love for Animals and was fascinated with how we communicate with them. Once I left school and worked for a while I realized that Animals truly are something that continues to put a smile on my face throughout my life and I’d be Silly to not Pursue something so worthwhile.

I had just completed a Cert 3 in animal Studies through Tafe whilst volunteering also at AWL working with Dogs. Whilst trying to Look for new work in the Animal Industry I was granted the opportunity to work for Positive Response Dog Training to work my way up to being a Dog Trainer. I’m beyond excited to begin my Journey here at Positive Response and help people learn how to better understand and communicate with their Beloved Pets. In the last 12 months.

I have had the pleasure of working with our assistance dog teams who are training to become PRAD and GHAD-qualified. It is highly rewarding to see people reach their dreams and to see how much dogs can support and empower their owners towards healing. I work part-time as a Disability support worker and my experience in this field has increased my knowledge of disability as a whole.

Qualifications:

  • Cert 3 in animal Studies
  • Volunteer Work at AWL
  • Currently studying Cert 4 animal behaviour
  • Administration Experience
  • Dog Sitting/Walking Experience

Name: Kira Ballantyne

Status: Administration

What led you to Positive Response?

I have always loved animals and after a trip to Australia Zoo I knew I wanted a future working closely with them. In 2020 I got the opportunity to do work experience at Australia Zoo which grew my love for animals and my passion for caring for and training them.

Last year I had the pleasure of doing work experience with Positive Response Dog Training, it was such a great experience and I learnt so much. I recently contacted Dee and found they were looking for a new administration assistant and jumped at the chance.

I have always admired a dogs ability to learn and help their owners and I’m looking forward to the opportunity to help others grow closer with their dogs.

Qualifications:

  • Certificate 2 in Health Studies 2020
  • Work experience Australia Zoo 2020 (Feeding, cleaning, enrichment)
  • Work Experience Positive Response 2023

Name: Kit Nightingale

Status: Trainer

WHAT LEAD YOU TO POSITIVE RESPONSE?

My passion for dogs has been with me for as long as I can remember—one of my earliest and most vivid memories is being able to connect with a dog no one else could approach when I was just three years old. Since then, working with dogs has been a natural and fulfilling part of my life.

I love training and working with my own dog, and I actively participate in my local obedience club’s training and competitions. My favourite part of working with both our clients and my own dog is experiencing those eureka moments of pure pride when everything just ‘clicks’ for the dog. Seeing that breakthrough, and the joy it brings to both the dog and their handler, is incredibly rewarding.

When I was starting my Certificate IV through Delta Institute, I approached Positive Response Dog Training for work experience, and through that opportunity I was fortunate to be welcomed into the team. Being able to learn and grow alongside such a skilled and supportive group of trainers has been an inspiring experience and has reinforced my passion for pursuing this career.

QUALIFICATIONS

  •      Cert 3 in Animal Care Services
  •      Cert 4 in Animal Behaviour & Training (current)

Name: Holly Bree

Status:

What led you to Positive Response?

I came across Positive Response Dog Training when I was looking for some training for my own dog.

I have always had a passion for the animal industry and this was confirmed whilst working privately with my own dogs issues.

I was offered an opportunity to complete work experience with the company and found the work invaluable. I learnt so much within a short period of time and the support from the staff has been incredible.

I have fostered dogs and cats, volunteered at the RSPCA and at a horse stable and my passion for animals has given me a clear pathway. I am currently studying my cert IV in Animal Behaviour and also a certificate IV in vet nursing to gain skills required to further my career and full fill a dream to become a behavioural dog trainer.

Qualifications:

  • Cert IV in Animal Behaviour (working towards)
  • Cert II in Animal Studies
  • Cert IV in vet nursing (working towards)
  • Cert III Business Administration

Name: Carmen Robaldo

Status:

What led you to Positive Response?

I became interested in dog training when my family and I became foster carers for a rescue group in 2016.

In 2017  I took on a palliative care foster and joined a dog club for some training. My interest peaked and I became a volunteer obedience instructor for the club in 2020.

I found Positive Response on Facebook and started to follow their page because the information they provide and the type of training aligned with what I practice.

I enjoy watching the bond that strengthens between owner and dog through dog training so when an opportunity came up to work with Positive Response as a dog trainer I contacted them immediately.

Qualifications:

  • Associate Degree in Psychology
  • Certificate 3 Animal Care Services – Studying currently