Meet Our Staff

Business Owner

Meet Our Team- Dee

Name: Dee Scott

Status: Business owner/Master Trainer

Why Create Positive Response: I have always had a passion for animals and training from a very young age. Moving to Canberra I started a long public service career and as a hobby, joined the local pony club and the companion dog club as an instructor and competitor. Training and competing in both, life seemed complete. In 1998, I won a position with AQIS as a detection dog handler and moved to Victoria. It was a fulfilling career working with scent detection dogs and with my passion for teaching and competing, I joined the first positive dog training club in Keillor.
Positive Response was born in Melbourne as a part time venture to serve the further need of the community. Moving to Brisbane the business grew rapidly from a small part time concern to what it is today. As someone who has grown up in business and customer service, I recognized the need for quality professional trainers within the Brisbane area and have developed a fantastic team of trainers.

Highlights of My Career

  • Worked as a Quarantine Detection (sniffer) dog Handler at Melbourne International Airport with my detector dog Phantom and training other handlers and their dogs. “Watching Border Security is exactly what my average day in the office was like”.
  • Competing and winning in obedience with my dog Isaac
  • Teaching in many obedience clubs over the years
  • One of the first to introduce FLYBALL, a fantastic dog sport, to Australia whilst living in Canberra
  • Appeared on The Bert Newton Show and Channel 9, and in many local newspapers and editorials.


  • Approved Guide Hearing and Assistance Dog Trainer (2015)
  • Certificate IV in Training and Assessment (2014)
  • Certificate IV in Dog Behavioural Training (2000)
  • AQIS Detection Dog Handler (2000)
  • Companion Dog Club Level 1 Trainer (1992)
  • Pet Dog Ambassador Assessor (PPG)
  • Apply First Aid (Kept Current)


  • 100 Faces Of Small Business Recognition (2018)
  • Paws and Claws Awards – Top Trainer (2011)
  • Paws and Claws Awards – Greatest Pet Product (2011)
  • Paws and Claws Awards – Top Trainer (2010)
  • BA Awards – People’s Choice ( 2010)
  • Paws and Claws Awards – Greatest Pet Product (2010)
  • BA Awards – Best Home Based Business (2009)



Meet Our Team- Shelly

Name: Shelley Fellows

Status: Qualified Delta Professional Dog Trainer

What led you to Positive Response: I have always had a passion for working with young children and animals. After graduating high school, I pursued a profession as a teacher, and worked in the education industry for almost a decade. My work life was almost complete; however I still had this active passion for animals and felt that I could integrate two careers somehow. I began researching different roles within the animal industry and fell in love with the behavioural aspects of dog training. I met Dee in 2010 and she mentored me as I furthered my education through the Delta Training Program. I have since completed in house and external study for recognised qualifications and professional development within the industry.

I conduct Private Training consults where behavioural modification programs are developed to reflect the complex needs of dogs and their families and work closely withVeterinarians and Veterinary Behaviourists’ where required to ensure the best outcome for clients.  My specialist services within the industry are reflected by my knowledge and experience in working with both children and animals. I assist breeders and new puppy families to incorporate and sustain habituation and training programs, where positive child-dog interactions are developed through appropriate activities and training. This creates harmonious living for all family members.

Further professional development has enabled me to train psychiatric service teams to Public Access Testing level, where handlers are able to experience the full physical and emotional benefits of having their dogs assist them in all aspects of their lives. I specifically enjoy helping children learn and grow with their Service Dogs and witnessing the rewards that they and their families reap.  I have a strong development in mental health and a personal understanding of the needs of my service teams.  This work is conducted under Guide Hearing and Assistance Dogs Act 2009.

My work is complex and ever-changing; I thrive on challenges and am fulfilled in my career. I continue to undergo constant professional development within my field to further my skills as a trainer.


  • Emotional Coaching Course Completion (2018)
  • Behaviour Management Parenting Course – 1,2,3 Magic (2018)
  • Certificate IV in Companion Animal Services (2015)
  • Certificate IV in Children’s Services (2002)
  • Senior First Aid and CPR (Kept Current)
  • Animal First Aid (Dogs and Cats)
  • Certificate in Occupational Health and Safety

Name: Shaunel Narain

Status: Trainer/Pet Service Provider

What led you to Positive Response: After exploring other avenues of study such as Business and Psychology I came to find that my true passion lay with animals, specifically their behaviour. I decided to pursue a Bachelor of Zoology which led to my current course in Captive Animal Management. I hope to use the skills I have attained throughout my studies as well as the experience I have gained through volunteering at the RSPCA and animal rescue centres to further enhance my knowledge and understanding of animal behaviour.

Working with Positive Response has been both a wonderful life experience and opportunity. I have studied multiple subjects including business, psychology, animal behaviour and animal management and have spent considerable time volunteering with RSPCA and Wildlife HQ. My study and tools have given me the experience to work with people and their dogs in a variety of fields ranging from teaching classes and working privately with owners on a one to one basis.

Under the continual guidance of my mentor, Dee Scott, I have worked with multiple scenarios in behavioural modification since I started with the company. With this invaluable experience I will continue to work with people and their dogs and provide a service which strengthens the relationships between owners and their companions.

In developing myself further, I now work with the Assistance Dog Program that Positive Response offers, training psychiatric service teams to Public Access Test level under the Guide Hearing and Assistance Dogs Act 2009. Working with these teams is rewarding and fulfilling. It’s wonderful to see handlers flourish and be able to rejoin the community,  go about their daily lives with the full physical and emotional benefits of their dogs to assist them.


  • Certificate IV Captive Animal Management (Ongoing)
  • Bachelor of Zoology – Partially completed (2012)
  • Animal First Aid Course
  • Associate Dog Trainer (PPGA)

Name: Lauren Maher

Status: Trainer / Office Administration / Pet Services Provider

What led you to Positive Response: 

After ten years of working and volunteering in the disability sector, I discovered my true passion was working with animals.  After working ridiculously long hours and being on call for weeks on end, I decided I was missing a furry companion in my life.  Once I got my fur-baby Oreo and took him through training I realised I wanted to help other people ensure their dogs were happy, healthy and well adjusted.

Eventually I would like to use my qualifications in Psychology and background in disability to help owners train their assistance dogs.

For a self-confessed crazy dog lady, working at Positive Response Dog Training is a dream come true!


  • Bachelor of Business (Marketing)
  • Bachelor of Psychological Science
  • Griffith University Scholarship, Academic Excellence Award (Top 5% Griffith Business School) & Member of Honours College
  • Cert IV Companion Animal Studies (currently studying)
  • Animal First Aid (2018)

Name: Courtney Nicholson

Status: Trainer / Pet services Provider

What led you to Positive Response: 

I have always had a passion for animals, dogs in particular. When Positive Response Dog Training announced that they were looking for trainers, I jumped at the chance as it was exactly what I wanted to do in life!

The passion I have for training and helping others train their own dogs has always been there however it has grown enormously since I started here and I wouldn’t change a thing.

It is truly a gift to be able to work with dogs and their owners at not only training, but to also watch them grow and improve and to be able to create a bond.


  • Year 12 Certificate
  • Certificate II in Retail Operations
  • Certificate IV in Companion Animal Services (ongoing)
  • Animal First Aid Certificate

Name: Tahla Ross

Status: Trainer

What led you to Positive Response:

I was studying my certificate 2 in Companion Animals Studies when I began my work placement with Dee at Positive Response Dog Training. I soon found I had a passion for dogs that I hadn’t realized before! After finishing my work placement I soon became a trainer for Positive Response. As a child I have always had a passion for animals and I am currently studying my certificate 4 in Veterinary Nursing and cannot wait to see where Dog Training takes me.

My favourite part of the job is being able to teach and help others with their puppies/dogs life. I am most passionate about the behavioural aspect of dogs to which I hope to expand my knowledge over my career in dog training.


  • Certificate II in Companion Animal Services
  • Certificate II in Tourism
  • Certificate IV in Veterinary Nursing (currently studying)
Meet Our Team- Ash

Name: Ashleigh Cheers ‘Ash’

Status: Trainer / Office Administrator / Pet Services Provider

What led you to Positive Response: I came across Positive Response Dog Training in 2008 when I got my first puppy Missy and wanted to teach her the basics. In late 2013 we got a second puppy and I didn’t think twice about booking her into Positive Response. At this point in time I was working in a call centre and hating it! Bringing Zoe along to training was a much needed break each week; I didn’t want her course to end.

I decided to have a chat to Dee about joining Positive Response and it changed my world.

Working for Positive Response Dog Training is so rewarding and I’m learning something new every day! You will find me in the office and out in the field and I am currently studying my Certificate IV in Companion Animal Services to further develop my understanding and knowledge of the dog training industry.


  • Certificate II Retail Operations (2015)
  • First Aid and CPR (2015)
  • Animal First Aid Certificate through PRDT (2014)
  • Diploma of Justice Administration (2009)
  • Partial Certificate III Early Childhood Education (2006)
  • Grade 12 Certificate (2005)

Name: Zoe Holliday

Status: Trainer

I’ve always had an interest in behavior after completing my degree in criminology and social policy but never thought of being a dog trainer until i moved to Australia in 2011, from the UK and volunteered for the RSPCA.
Working with back of house dogs, many who had behavioral issues and were from cruelty cases, made me realize what I really wanted to do with my life, was to become a dog trainer. I adopted my dog from the RSPCA and spent time teaching him the basics and that the world can be a safe place. To further my knowledge I enrolled in a certificate IV in companion animal services with Delta.
Understanding the need for hands on training and looking for placement, I found Positive Response Dog Training and Dee who have taken me on. I look forward to working with this amazing team.


  • Diploma in Public Services – National
  • Double Honors Degree in Criminology & Social Policy
  •  Cert. IV in Companion Animal Services – Delta (currently studying)

Name: Ingerlisa Matthews ‘Inger’

Status: Qualified Delta Professional Dog Trainer

What led you to Positive Response: It has been a long road to finding Positive Response. I studied Child Psychology at University in the United States. I was very keen to link my degree to the newly developing field of Animal Assisted Therapy and had a vision of using the natural healing power of pets with children dealing with behavioural issues. After University, I moved to Ireland where the idea of Animal Assisted Therapy was unheard of and focused instead on certifying myself as a Parent Mentor. In that time, I rescued a Labrador called Chief and while rehabilitating him I was drawn back into my passion for animals. When my husband was offered a position in Australia I knew that this move would allow me to continue my chosen career path. Brisbane was our chosen destination and after searching the internet I found Dee. She agreed to train and teach me, as well as mentor me through my Delta training program. I have finally come full circle and can apply my knowledge to help owners and their dogs in any behavioural capacity.


  • Certificate IV Companion Animal Services (2012)
  • Certificate of Attainment from Positive Response Dog Training (2011)
  • Diploma in Parent Mentoring (2010)
  • Apply First Aid (Kept Current)
  • Jan Fennel Foundation Course in Canine Communication (2008)
  • Foundation Course in Counselling (2006)
  • Bachelor of Science in Child Psychology (2001)
  • Associative Arts Degree in Liberal Arts (1999)

Name: Karen Stevenson

Status: Qualified Delta Professional Dog Trainer

What led you to join Positive Response: My professional background is in education, and I’ve taught for more than 15 years in rural, regional and metropolitan Queensland. I’ve also worked full time in animal husbandry on my husband’s beef cattle property in Central Queensland. Three things I care deeply about are the power of education to change lives, the social value of companion animals, and the responsibility I believe we have in making animals’ lives better. Keen to explore how I might be able to combine these three passions, I took leave in 2012 to complete the Certificate III in Companion Animal Studies. My Animal Enrichment instructor made me aware of Delta Society and the work it does. The approach they advocate in positive reinforcement training aligns with everything that I believe about education, training and animals, and this was how I encountered Dee as a Delta-accredited trainer and joined the Positive Response team.
In addition to making the lives of pets and their people better, I’m also fascinated by the endless potential that lies in dogs working with people, in everything from sniffer detection, therapy, support, assistance, herd protection and conservation.

I am also working with the Australian Veterinary Association as the Program Coordinator for the Pets and People Education Program (Pet PEP). The Pet PEP program teaches children about the responsibilities of owning a pet and safety around animals.


  • Certificate IV Companion Animal Services (2017) Member Delta Institute (Certified Professional Dog Trainer)
  • Graduate Diploma in Applied Linguistics (2006)
  • Diploma in Education (1984)
  • Bachelor of Arts (1983)


Name: Alexandria Scott ‘Alex’

Status: Administration / Pet Service Provider

What led you to Positive Response: I am fortunate to have grown up in the animal industry, as Dee Scott is my mum. When she started the business, I was of an age that I could assist and as I love animals, it was a natural step. I am mainly office based or out walking your pets or pet sitting for you.


  • Diploma of Community Services Work (2016)
  • Apply First Aid (Ongoing)
  • Animal First Aid Certificate through PRDT (2013)
  • A+TSI Workshop – Certificate of Participation (2013)
  • Grade 12 Certificate (2012)

Name: Krystal Odegaard

Status: Trainer in Training / Pet Services Provider

What led you to Positive Response: 

I have been working in the Pathology industry for 10 years. A couple years ago I decided I wanted to redirect my career. I have always had a passion for animals, dogs in particular so I decided to make a career change that would allow me to work closely with animals.

I thought I would start by volunteering my time with RSPCA and Australia Zoo, after every volunteer shift I felt rewarded and that I had made a difference to something very important to me. It was then I decided to embark on the journey to become a Veterinarian Nurse. Whilst studying, I received an opportunity to sit in on a dog training class with Positive Response. I was mesmerised.  I was amazed with how Dee and her team were able to communicate with the clients and dogs they were training with great ease. I knew straight away that I wanted to join the Positive Response Team.

Although relatively new to the team, I have already gained knowledge and skills that will help me make a massive difference in the animal world. It is rare to be able to go to work and enjoy every moment. With Positive Response they have helped me achieve this goal among many others.   


  • Currently studying Certificate IV in Veterinary Nursing through Open Colleges
Meet Our Team- Tunde

Name: Tunde Antal

Status: IT Consultant / Office Administration

What led you to Positive Response: My career with dog training came about during my studies at University where I was studying Psychology. I had researched the idea of animal behaviour studies and I wanted to know more as my love for animals, in particular dogs, drew me towards this idea. I had previously attended several training schools, none of which I was satisfied with. I came across the Positive Response Dog Training website which stood out against all the others. I immediately contacted Dee and discussed my enthusiasm for the profession. She asked me to come along and sit in on one of the classes to see if it was for me. Needless to say, 7 years down the track it was the best decision I made and I still absolutely love every minute of working with Positive Response Dog Training. Initially I went in thinking the best part of the job would be working with the dogs but I find this job is much more rewarding when I can see the owners of the dogs are happier and are truly thankful for my guidance to help them share a wonderful, peaceful and happy life with their dogs. With Positive Response Dog Training, I feel like I can make a difference in people’s and dog’s lives and get lots of dog kisses and cuddles along the way!


  • Bachelor of Communication and Media – (Ongoing)
  • Pet Nutrition Advisor – Certificate of Attainment (Advance) (2014)
  • Certificate of Attainment from Positive Response Dog Training (2011)
  • Certificate of Registration for Real Estate Sales Person (2012)
  • Partially completed Bachelor of Psychology (2009)
  • Bachelor of Multimedia (partially completed) (2009)